> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://pony.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Create an account

Welcome to pony ! To create your account, it's very simple: you'll need your smartphone and the pony app.

When you open the app, press the Login button to create your account and follow the steps below :

* Enter your mobile phone number 
* Receive an authentication code 
* Enter this code in the app 
* Your pony account is created ! 🐴

![](https://storage.crisp.chat/users/helpdesk/website/738188864f93840/capture-decran-2023-02-22-1201_101bpea.png)


###### What should I do if I don't receive the code by SMS?

* Check that the number is correct
* Restart your phone
* Activate and deactivate airplane mode.

It still doesn't work? Try again in a few days or try registering with a different phone number.