• How do I delete my account?

  To delete your pony account, simply contact our teams. Open the side menu and click on the "help" tab, then enter your request! Our team will delete your account as soon as possible.Popular

• Beginner mode

  When you start your first pony ride, the beginner mode is automatically activated. This restricts your vehicle to a maximum speed of 15 km/h, allowing you to learn how to control your pony in complete safety ! Already an expert? You can deactivate beginner mode by pressing the pink button. Need to keep beginner mode on for future journeys? You can reactivate begSome readers

• How to start a groupe ride?

  If you'd like to ride with more than one person, all you have to do is start a group ride on the app. It's very simple: Press the "Unlock" button. Press "Group ride". Scan the QR codes of the vehicles of your choice and press "Unlock all". How to complete a group ride You have two options: stop all the vehicles at the same time, or stop them one by one (useful if one of thSome readers

• How to use a pony electric bike ?

  How do I find a pony bike? Open the pony app to find a pony near you! You need an internet connection to use our vehicles. Also make sure your geolocation, camera and Bluetooth settings are activated for a better experience! How do you start the bike? Press the "unlock" button and scan the bike's QR code. Wait a few seconds for the bike to switch on, then raise the stand. Get on the bike and start pedalling. The electric assistance will activate by itself What sFew readers

• Download the app

  To find us, just search for "Pony Bikes " in the App Store or the Play Store. Look for the P in pony, and press download!Few readers

• Create an account

  Welcome to pony ! To create your account, it's very simple: you'll need your smartphone and the pony app. When you open the app, press the Login button to create your account and follow the steps below : Enter your mobile phone number Receive an authentication code Enter this code in the app Your pony account is created ! 🐴 What should I do if I don't receive tFew readers

• How can I refer my friends?

  Do you like travelling with pony ? If so, share your refering code with your friends and family. How to find it depends on your phone, On iOS: you need to go to My Account, then you'll see Referral Program at the bottom of the page. On Android: you'll find the Referral Program tab in the side menu. 🎁 This code offers a 20 minute ride to your friend. You'll also receive a 20-minute ride if your friend continues to use the app ! What are the conditions? 🆕 Your fFew readers

• How to pause your ride ?

  Need to leave your Pony unattended for a few minutes ? Remember to pause your ride - this will lock the Pony and only your phone will be able to unlock it again! To do this, press the pink Pause button just next to the speedometer on your app You can take a break outside the dedicated parking zones if you need to, in which case you must still be careful to respect the general princiFew readers

• How to use a pony scooter ?

  How do I find a pony scooter ? Open the pony app to find a pony near you! You need an internet connection to use our vehicles. Make sure your geolocation, camera and Bluetooth settings are activated for a better experience! How do you start the scooter ? Press the "unlock" button and scan the QR code on the scooter's handlebars. Wait a few seconds for the scooter to light up and then push it forward to raise the kickstand. Put both hands on the handlebars and place one foFew readers